We are committed to protecting your personal security and privacy, and we appreciate your trust that we will do so. By collecting such information at our website, we strongly believe that we can significantly improve our level of customer service and make your future visits to our website more worthwhile.
Information we collect
We collect information (such as your name, email address, phone number and credit card number) that you provide when you register to listen to music on the Concert Vault, place an order at either Wolfgang’s or the Concert Vault, save your information with us or participate in a promotion or survey. We also maintain a record of your music preferences, product interests and your purchases from our website.
We have implemented Google Analytics' Demographics and Interests cookies, which we use to analyze the interests of people who visit Wolfgang’s. We use this information to make both the types of articles we publish and the types of advertising we serve more relevant to our visitors' interests. You can prevent us from collecting this information through Google Analytics' free opt-out browser add-on.
How we use your information
We use your email address to communicate with you about news and other information from any of our family of sites, which includes Wolfgang's, Concert Vault, Paste Magazine and Daytrotter.
When you make an online purchase from Wolfgang's, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In addition, you will be automatically signed up to receive email updates about our products, services, promotions and additions to our websites.
You can remove yourself from our email list by clicking "Unsubscribe" at the bottom of our email. Please allow up to 72 hours for the unsubscribe request to process.
Sharing your information
We do not rent or sell any information about our customers to any other marketers. We do however provide limited customer information to other companies who we employ to perform some functions on our behalf. Examples include processing credit card payments, delivering packages, sending postal mail and e-mail, and analyzing data. These companies have access to personal information needed to perform their functions, but have agreed not to use it for other purposes.
In order to make sure that artists, songwriters, publishers and others receive applicable royalties, the Concert Vault identifies and counts the songs you and all listeners have accessed. We use this data to report and pay royalties, and for internal analysis. We do not share your personal usage data with any third parties.
You can opt out of future newsletters or marketing correspondence at any time by clicking “Unsubscribe” at the bottom of our email. Please allow up to 72 hours for the unsubscribe request to process. Please contact us if you experience any difficulty opting out of email correspondence.
Security / Safe Shopping Guarantee
Protecting the safety of your credit card information is important to us. Ordering from our site is as secure as ordering via a catalog or using your credit card at your favorite restaurant. When you shop from trusted online merchants like us, your online experience should be worry free.
We use SSL (Secure Socket Layering) 128 bit encryption, the standard in Internet encryption technology utilized by other well known online retailers, to protect your information as it travels over the Internet.
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges made to your credit card. If someone does wrongfully obtain your credit card information because of our failure to properly protect your information and uses this information to incur fraudulent charges and your bank does hold you liable for any of this $50, we will cover the liability for you, up to the full $50.
If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.
Questions regarding this Policy should be directed to email@example.com. We may also be contacted directly at the following address:
Attn: Privacy Officer
3663 Barron Way
Reno, NV 89511